situs bento4d Platform Privacy Notice
This page describes what we collect when you use situs bento4d and how we keep that data protected. Established banking rails like BCA and e-wallet operate under long-standing data-handling regulations, while newer digital wallets such as mobile banking and local payment follow more recent electronic-money rules — we work with both, and our handling of your information adapts to each provider's requirements.
We collect only what we need to operate our live-dealer tables, sportsbook markets, slots, and esports sections. We use that data to run your account, process payments, verify identity, and meet the compliance obligations that apply to our service area.
Our services on situs bento4d are available only where local law permits. If you access our platform from a restricted region, we cannot process your registration. This notice explains the data flows behind every interaction you have with us.
What we collect on situs bento4d
We collect your email address, mobile number, and a password when you open an account. We collect identity documents — your national ID card, passport, or driving licence, plus a recent utility bill — during KYC verification. We collect transaction records each time you deposit or withdraw through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank transfer via mobile banking, local payment, online payment, or e-wallet.
We collect technical data automatically. Our servers log your device type, operating system version, browser, IP address, and the approximate location derived from that IP. We log the live-dealer tables you join, the football fixtures and MotoGP markets you view, and the slot or esports sessions you start. These records help us tune our mobile streaming bitrate for users on slower connections in Medan or Bandung, and they support our fraud-prevention checks.
How we use your data on situs bento4d
We use your registration data to create and maintain your account. We use your KYC documents to confirm identity and to comply with anti-money-laundering rules that apply to our operator. We use transaction data to credit deposits, settle wagers on Liga 1 fixtures and Piala AFF matches, and process withdrawal requests against the same payment channel.
Our analytics use aggregated session data to improve game loading on mobile devices and to refine our live-dealer streaming quality during high-traffic windows such as Idul Fitri week or major Liga 1 derbies. We use email and in-app notifications to confirm transactions, communicate verification status, and respond to support tickets you raise.
Third-party processors we engage
Our platform relies on regulated third parties to deliver specific functions. We share limited data with each only as required to complete the task:
- Payment processors that operate mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank-transfer rails — they receive transaction amount, reference, and your account identifier.
- KYC verification vendors that read your submitted documents and return a pass or fail status to us.
- Live-dealer studio providers that stream blackjack, roulette, baccarat, and Dragon Tiger tables to your device — they receive only your anonymised session token.
- Game studios behind Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways — they process round-by-round wagers under our contract.
- Cloud hosting and content-delivery vendors that serve our mobile pages to users in JakartaSurabaya, and Semarang.
Our servers and our processors' servers may sit outside your jurisdiction. We contract every processor under written data-protection clauses that require equivalent safeguards to our own.
We do not sell your data
We do not sell, rent, or trade your personal information to advertisers or unrelated third parties. We share data only with the processors listed above, and only for the purposes described in this notice.
Cookies and similar technology
We set session cookies to keep you logged in while you move between our live casino, sportsbook, and slot pages. We set preference cookies to remember your odds format, your selected language, and your low-data streaming choice. We use limited analytics cookies to measure page performance during peak traffic, for example during Champions League nights or PUBG Mobile tournament finals.
You can clear our cookies through your browser at any time. If you remove our session cookie, you will need to log in again. Our mobile experience uses local storage on your device for the same purposes — clearing the browser data resets those preferences.
Your rights on situs bento4d
We honour the following rights for every account holder:
- You can request a copy of the personal data we hold on your account.
- You can correct inaccurate details — name, address, contact number — through your account settings or by contacting support.
- You can request deletion of your account; we will close it and remove personal data, except records we must retain for tax, anti-money-laundering, or regulatory audit purposes.
- You can withdraw marketing consent at any time without affecting your ability to use our platform.
- You can lodge a complaint with our data-protection contact if you believe we have handled your data incorrectly.
How long we retain your data
We retain active-account data for the lifetime of your situs bento4d account. We retain transaction records, KYC documents, and wager logs for the period required by financial-services regulation that applies to our operator — typically several years after account closure. We delete technical session logs on a rolling short cycle once they no longer serve fraud-prevention purposes.
Contacting us about your data
We accept privacy enquiries through our in-app help menu and through the support email listed in your account dashboard. Our data-protection contact reviews every request and replies in writing. Response windows can vary around national holidays such as Idul Fitri, Idul Adha, Imlek, and Nyepi, and during heavy sportsbook periods including Piala Indonesia finals — we work through the queue in the order received.
We may update this notice when our processors change, when regulations shift, or when we add new product areas to our live casino or sportsbook. Material changes will appear at the top of this page with a revised effective date, and we will send a notice to your registered email where the change affects how we use existing data.
Your continued use of situs bento4d after we publish an updated notice means you accept the revised terms. If you do not accept the new version, you may close your account at any time through the account settings menu.